FAQ & Support

  • What is AceLauncher?

    AceLauncher is a sleek, minimalist dock that lives at the top of your Windows desktop, providing instant access to your favorite shortcuts and a suite of productivity tools. Built on Chromium, it doubles as a fast browser and desktop enhancement hub, supporting email login, social media, weather, calculator, translation, games, news, ad‑blocking, and more—all just one click away. Compatible with Windows 11 and 10, AceLauncher delivers a powerful combo of fast browsing and desktop customization in a clean, unified interface.

  • Is AceLauncher free?

    Yes, AceLauncher is completely free. It’s easy to install and ready to use immediately—no hidden fees or charges for any of its features. Just download it, and you’re all set—no payment required.

  • Is AceLauncher compatible with my version of Windows?

    Yes, AceLauncher is fully compatible with the only two desktop operating systems that are supported by Microsoft today: Windows 11 and Windows 10. It runs smoothly and reliably on both, with no known performance issues.

    For the best experience, and to ensure compatibility and security, download AceLauncher directly from our official website (acelauncher.com).

  • Does AceLauncher work on Mac or Linux?

    Not yet, but we're actively working on Mac and Linux versions. Please check back soon for updates on compatible releases.

  • Will AceLauncher slow down my computer?

    The AceLauncher Dock does not impact your computer’s performance. Moreover, its integrated browser, built on the Chromium framework, is optimized to be faster and more lightweight than Chrome. Should you experience any lag, performance can be significantly improved by closing unused tabs, disabling unnecessary extensions, and enabling the Memory Saver feature when prompted.

  • Is AceLauncher safe to install?

    AceLauncher is a safe and reliable productivity-focused software designed to simplify your digital tasks. Built by experienced developers, it follows industry best practices to ensure a secure and efficient experience.

    Transparency is key: users are fully informed about its features and data handling. AceLauncher receives regular updates to address security vulnerabilities and maintain privacy standards.

    We comply with global data protection laws, do not sell user data, and use personal information solely to improve your experience. Our dedicated support team is available for any questions or issues.

    AceLauncher undergoes independent security audits and antivirus scans to confirm it is free from malicious code. Users can verify its safety through platforms like VirusTotal.

  • Can I add extensions to the AceLauncher browser?

    Yes, you can add extensions to the AceLauncher browser. It supports Chrome extensions, so you can easily integrate your favorite tools.

    To install one, open the Chrome Web Store, find the extension you want, click on it, and select “Add to Chrome.” Once installed, you can access your extensions by clicking the puzzle icon in the top-right corner of the AceLauncher browser.

  • How can I import my browser settings to AceLauncher?

    To transfer your browser settings to the AceLauncher browser, follow these steps:

    • Export Bookmarks: In your current browser (Chrome, Edge, Firefox, etc.), open the Bookmark Manager and export your bookmarks as an HTML file.
    • Open AceLauncher Browser.
    • Import Bookmarks: Go to the Bookmarks section in AceLauncher, select “Import Bookmarks,” choose the HTML file you exported, and click Open.
    • Sync Accounts (Optional): To sync your accounts, open the Account Manager in AceLauncher and log in to the accounts you wish to use.
  • Does AceLauncher collect my data?

    AceLauncher does not collect your personal data. By using the application, you agree to the Privacy Policy, which confirms that we do not sell your data or access any private information from your browser or apps. While we may track general usage patterns to improve the experience, we do not monitor or track what is displayed within your personal setup. Nothing is stored on our servers.

  • Is AceLauncher Malware?

    No, AceLauncher is not Malware. It is a legitimate productivity tool that offers instant access to your favorite extensions along with a suite of built-in features. Designed to help users manage multiple email accounts, applications, and browser tabs within a single interface, AceLauncher is especially useful for those who frequently switch between tasks, making their workflow more efficient and organized.

  • How do I uninstall AceLauncher?

    To remove AceLauncher from your computer, click here to follow the step-by-step guide.

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